Privacy Policy
AutoMin ('we', 'us', 'our') is committed to protecting your personal data. This policy explains how we collect, use, and safeguard information you provide when using our website or services, in accordance with UK GDPR and the Data Protection Act 2018.
1. Who we are
AutoMin is a UK-based business automation agency. We help businesses save time and reduce manual work through workflow automation, AI automation, and CRM integration. For data protection enquiries, contact us at callumgraham@automin.co.uk.
2. What data we collect
We may collect the following personal data: your name and email address when you submit a contact or booking form; your phone number if you choose to provide it; your business name and details shared during consultations; technical data such as your IP address, browser type, and pages visited (via analytics, if enabled); and any information you voluntarily share in messages or enquiries.
3. How we use your data
We use your personal data to respond to your enquiries and provide our services; to schedule and manage consultation bookings; to send you information relevant to your project or enquiry; to improve our website and services; and to comply with legal obligations. We do not sell your personal data to third parties.
4. Legal basis for processing
We process your data on the following legal bases: contract performance — to fulfil a booking or service agreement; legitimate interests — to respond to enquiries and improve our services; consent — for any optional marketing communications; and legal obligation — where required by law.
5. Data retention
We retain your personal data only for as long as necessary to fulfil the purposes outlined in this policy, or as required by law. Enquiry and booking data is typically retained for up to 3 years. You may request deletion of your data at any time.
6. Sharing your data
We may share your data with trusted third-party service providers who assist us in operating our website and delivering our services (such as booking and communication tools). All third parties are required to handle your data securely and in accordance with UK GDPR. We do not share your data with any other parties without your consent, except where required by law.
7. Your rights
Under UK GDPR, you have the right to: access the personal data we hold about you; request correction of inaccurate data; request erasure of your data; object to or restrict processing; data portability; and withdraw consent at any time. To exercise any of these rights, contact us at callumgraham@automin.co.uk. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.
8. Cookies
Our website may use cookies to improve your browsing experience and analyse site traffic. You can control cookie settings through your browser. Where we use analytics cookies, we will request your consent before activating them.
9. Security
We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee absolute security.
10. Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
11. Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at callumgraham@automin.co.uk or by phone on 07514 208 623.